Privacy Policy

This service respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. It is intended to describe for you, as an individual who is a user of the Website/s and/or any of the Telephone Services, the information we collect, how that information may be used and with whom it may be shared. Access to the Website/s and/or any of the Telephone Services is restricted to persons over eighteen (18) years and older, we do not with any knowledge collect or retain personal information from persons under that age.

This is a legal document which outlines how the Company handles any data which may be associated with or identifies you in any manner. We encourage you to read it in conjunction with our Terms & Conditions, of which this Privacy Policy forms a part. It is also your responsibility to review this Privacy Policy frequently as we may modify it at our discretion in your best interests and or under instruction from any relevant body pertaining to the retention of private data. Every time you visit the Website/s or use the Telephone Service/s and provide us with information, by doing so you are accepting the policies and practices described in this Privacy Policy at that time.

This Privacy Policy applies to activities in which you engage, and data gathered, on other partner Website/s to which we may link, but does not apply to any other Website/s or offline point of contact between users and Members of our Websites and or Services, or any other company and or consumer.

If you have any questions or enquiries about our Privacy Policy, please feel free to contact us at: Votel (UK) Ltd trading as GP Services, PO Box 7905, Essex, CM49XH, UK. You can also contact us via Telephone on 0845 351 2020 or if calling from outside the UK +44 845 351 2020.

What personal information do we collect, how do we use it and how is it kept secure?

We may collect personal information that identifies you such as your name, email address, telephone and or mobile telephone number and may also collect information that does not identify you. When you provide personal information through our Website/s and/or by using one of our Telephone Service/s, the information may be sent to servers located in both the United Kingdom and other Countries around the World.

Your personal information.

We may collect and store any personal information you enter on our Website/s and/or provide to us via any of our Telephone Services and/or any other manner. This includes identifying information, such as your name, address, email address, and telephone number/s, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information such as your hometown, your gender or your username.

IP Address & Cookies.

We automatically collect your IP address and record the Web page from which you originated. In order to monitor, facilitate, administer and optimise the Website/s for users and Members and to earmark any possible technical issues that may arise within the Website/s or the Service/s, we may use your IP address to help identify you, tend to any difficulties and to gather demographic and profile information. We also use ‘cookies’ which allow us to collect information about your online activity on our Website/s, such as the web pages you visit, the links you click, and the searches you conduct on our Website/s. Most browsers automatically accept cookies, but you can modify your Web browser setting to decline cookies. If you choose to do this you may not be able to avail of some or all of the functionalities that the Website/s and/or the Service/s may offer.

Information that is collected by third parties.

We may allow third-parties to advertise on our Website/s or in the Service/s. These companies may also use conventional tracking technologies in order collect information about users or Members who view or interact with their advertisements. We do not provide any personal information to these third parties. This information simply allows them to target their advertising and gauge their effectiveness. Some of these third-parties may offer a single location to opt out of advertising. You understand that information other Websites collect from you on our Website/s or in our Service/s, regardless of whether or not they carry our identity or other references to us, is not controlled by us, nor is their businesses. This Privacy Policy does not apply to these Websites unless clearly stated. We encourage you to read their individual privacy policies.

How we use your information.

The information we collect may be used to deliver the Service/s to you efficiently and to the best of our ability. With this information we can process, manage and support your requests and needs, inform you of new and alternative services that may be of particular interest, content or products and of those offered by others through our Website/s and/or Service/s. We can liaise and communicate with you by email, post, telephony devices and other available communication mediums about services that we deem to be o interest to you either from us or our partners.

Moderators.

If the Service/s allows communication between users, we may monitor and moderate all communications between users and users using the Service/s and reserve the right to do so.

Security of information.

We ensure that all personal information that you supply is securely stored by us in accordance with the requirements set out by Data Protection. All personal information stored by us is stored in secure and controlled facilities with protected access to this information restricted to only persons who require access to the same information. All systems, procedures and policies are regularly maintained and assessed to ensure maximum security.

Unfortunately no system can be made completely secure. Although we take all necessary precautions to ensure the information is secure, we do not guarantee that your personal information or other communications will always remain so. Users and Members need to be careful as to how and to whom they disclose their personal information. No Data transmission over the Internet can be guaranteed to be 100% secure. However we will take all reasonable steps (including appropriate technical and organizational measures) to protect your Personal Data.

How to Contact Us?

If you have any questions or queries regarding this Privacy Policy or any concerns regarding Your Data being processed via the website and or telephone services, please contact us by writing to: Votel (UK) Ltd trading as GP Services, PO Box 7905, Essex, CM49XH. You can contact our Customer Service Department on 0845 351 2020 If calling from outside the UK +44 845 351 2020.

© 2008 Votel (UK) Ltd trading as GP Services.